How ixbet mobile protects your privacy
Six core principles that form the foundation of our data protection framework
Ixbet mobile uses 256-bit SSL encryption. Your password, payment details, and personal data are stored in a way that is fully protected against cyberattacks.
Your personal data is never sold to advertisers or third parties. ixbet mobile does not work with any data brokers.
Only the information genuinely necessary to provide our services is collected. We do not ask for unnecessary personal data.
All ixbet mobile data is stored in ISO 27001-certified data centers, with regular backups and ongoing security audits.
To view, correct, or delete your data at any time, contact our support team. We will respond within 72 hours.
Ixbet mobile follows international GDPR guidelines, applying the world's highest standards to protect your data.
Privacy Policy — Quick Overview
| Subject | Ixbet mobile Policy |
|---|---|
| Data Sales | No — never |
| Marketing emails | Opt-out available |
| Data Retention Period | Up to 5 years after account closure |
| Data Deletion Request | Response within 72 hours; data deleted unless legally required to retain |
| Cookies | Essential and optional — you decide |
| Sharing with Third Parties | Only for service providers and legal obligations |
1Introduction & Scope
Welcome to ixbet mobile. This privacy policy applies to all users of the ixbet mobile website and mobile app. Reading it will help you understand what data we collect, why we collect it, and how we use it.
Ixbet mobile believes privacy is a fundamental right. That's why we've written everything in plain, clear language — so you can understand it without needing a lawyer. Upholding this policy is both a legal and ethical responsibility for ixbet mobile.
By using the ixbet mobile website or app, you agree to this Privacy Policy. If you have any concerns, contact our support team — we're here to help.
2What Information We Collect
Ixbet mobile collects two types of information:
Information you provide directly:
- Name, date of birth, and gender (collected at registration)
- Mobile number and email address
- National ID or passport number (required for KYC verification)
- Payment details (bKash/Nagad number — full card numbers are not stored)
- Messages and complaints submitted to support
Automatically collected data:
- IP address and device information (model, operating system)
- Browser information & usage schedule
- Betting history & transaction records
- Cookies & Session Data
3How your data is used
Ixbet mobile uses your data only for specific purposes:
- Account management: For registration, login, and identity verification purposes
- Service delivery: To process bets, handle payments, and complete withdrawals
- Ensuring security: To prevent fraud, money laundering, and misuse
- Legal obligations: To comply with regulatory requirements
- Service improvement: Anonymous analytics to improve your platform experience
- Customer support: To resolve your questions and complaints
- Marketing communications: Promotional messages are only sent with your consent
Ixbet mobile never profiles your data for ad targeting, nor is your information used for any political or religious campaigns.
4Sharing Information with Third Parties
Ixbet mobile does not sell your data. However, limited information may be shared in specific circumstances:
- Payment processors: Payment providers such as bKash and Nagad — who process your transactions — are bound by their own privacy policies
- Technology service providers: For server hosting and security services — only necessary data is shared
- Legal authorities: Upon a valid court order or lawful request from a regulatory authority
- Anti-fraud organizations: To report suspicious activity
5Cookies & Tracking Technologies
The ixbet mobile website and app use cookies — small data files stored in your browser. There are two types:
- Essential cookies: Used to maintain login sessions, verify security, and manage sessions. ixbet mobile cannot function properly without these.
- Analytics Cookies: Collects anonymous statistics to understand how the site is used. These do not identify you personally.
- Preference Cookies: To remember your language, theme, and other preferences.
You can disable cookies through your browser settings — however, some features of ixbet mobile may not function properly as a result. Cookie controls within the app are available from the settings menu.
6Data Retention & Deletion Policy
Ixbet mobile does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account information: For the duration the account is active and 5 years after closure (for legal purposes)
- Transaction records: 7 years (financial regulatory requirement)
- KYC documents: 5 years after account closure
- Support chat history: 3 years
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last 30 days to 1 year
Once the legal retention period expires, ixbet mobile securely deletes your data. You may also request deletion at any time — however, if ongoing legal obligations apply, certain data may be partially retained to meet those requirements.
7Your Privacy Rights
As an ixbet mobile user, you have the following rights:
8Children's & Minors' Privacy
Ixbet mobile is strictly not intended for anyone under the age of 18. We do not knowingly collect personal data from children or minors.
Age is verified at the time of registration. If we discover that anyone under 18 has created an account, that account will be closed immediately and all collected data will be deleted. We urge parents and guardians to ensure that minors cannot access ixbet mobile.
9Policy Changes & Updates
Ixbet mobile may update this Privacy Policy as needed. For any significant changes, you will be notified at your registered email address — at least 14 days in advance.
For minor changes, only the "Last Updated" date on this page will be revised. Continued use of ixbet mobile after any changes constitutes acceptance of the updated policy.
10Contact & Complaints
For any questions, concerns, or complaints regarding this Privacy Policy, get in touch with us directly:
- Email: support@ixbetmobile.app
- Live Chat: available 24/7 in Bengali via the site and app
- Response time: within 72 hours (usually faster)
If you believe ixbet mobile is not handling your data correctly, please contact us first. If the issue remains unresolved, you may lodge a complaint with the relevant data protection authority.
Your data rights — at a glance
Your Rights as an ixbet mobile User
To exercise any of your rights, contact us at support@ixbetmobile.app. We respond within 72 hours.
Frequently Asked Questions
Important answers about KYC verification and referral bonuses
KYC verification on ixbet mobile typically follows three steps:
Step 1 — Proof of Identity: A clear photo of your National ID (NID) or passport. Your face and the card details must both be clearly visible in the image.
Step 2 — Proof of Address (for large withdrawals): A utility bill (electricity or gas), bank statement, or any official government document showing your name and address, issued within the last 3 months.
Step 3 — Payment Method Verification: A screenshot of the bKash or Nagad number used to make the deposit.
Once all documents are submitted to support, verification is usually completed within 24–48 hours. Your personal information is fully secure and used solely for verification purposes.
With the ixbet mobile referral program, you earn a bonus for every successful referral. The process is straightforward:
Get your referral link: Log in to your account and copy your unique referral link from the Profile section.
Refer a friend: Share the link with friends, family, or acquaintances. When they register using your link and make their first deposit, the bonus will be credited to your account.
Bonus amount: Each successful referral typically earns a bonus of ৳500 to ৳1,000, depending on the amount of your referred friend's first deposit.
To withdraw your bonus: Referral bonuses are credited to your wallet and can be withdrawn once standard betting wagering requirements are met. Contact support for current offers.